Infrastructure Provisioning Specialist

Infrastructure Provisioning Specialist

eTeam Workforce Pte Ltd
3-6 years
Not Specified

Job Description

Job Description
Key Roles and Responsibilities
  • Initiating & Planning
    • Develop a deep understanding of our clients requirements and how best to respond from an infrastructure perspective - taking into consideration their past experiences, their immediate challenges, and their strategic roadmap.
    • Planning - collaborate with stakeholders to develop a project management plan to deliver the infrastructure solution as per designed, on time and to budget - and in accordance with the banks infrastructure delivery lifecycle process.
    • Ensuring availability of required resources to deliver projects to the agreed time line and budget.
  • Controlling / Executing
    • Orchestrate the end-to-end delivery of infrastructure solutions in response to requests from internal customers.
    • Identify, mitigate and communicate key assumptions, issues, risks and dependencies to master projects & relevant control and governance committees.
    • Ensures internal process, standards and risk compliance (including security, regulatory and audit requirements) are met. Look for opportunities for continuous improvement.
    • Ensuring that systems are commissioned following appropriate change control processes, and with knowledge transfer, training and required operational documentation provided to the Business-As-Usual (BAU) teams
    • Where changes in project scope happen, ensuring effective project change control and reforecast / rebase line.
    • Review of solutions post-implementation & follow through to project sign-off & closure
  • Skills and Experience
  • Technical
    • Must have Infrastructure provisioning experience - 3yrs&plus
    • Must be experienced in a complex, multi-national organization - an advocate of team multi culture and collaborative working - a strategic thinker with a commercial and pragmatic approach
    • Must have exposure (preferably 1 or more technically in depth) and understanding of infrastructure technologies including open systems (UNIX/Windows), databases, storage area network, local/wide area networks, middleware, application servers, software development environments, high availability, systems management, and security infrastructure.
    • Must be able to manage and responsibly navigate barriers to progress.
    • Must be able to identify risks and issues, mitigate and communicate to the project team, program management and associated steering committee members.
    • Must be able to prioritize (including multi-tasking) and control activities and deliver results within budgetary and resource constraints.
    • Must be able to manage external (vendor) resources.
    • Must have experience in leading technical, time critical projects (mutli-tasking as required)
    • Must have experience of managing project finances - forecasting, actuals, accruals, estimating
  • General
    • Must possess excellent communication, collaboration, presenting and influencing skills, particularly in liaison with internal & external service providers and senior leadership - excellent ability to create a network & influence decision making process
    • Must be independent and confident, but willing and able to harness the expertise of others.
    • Must be able to work effectively as part of a team, and individually with minimal supervision
    • Preferably have exposure to a structured development lifecycle and related deliverables and work processes, including experience of working cohesively with application development teams/leaders.
    • Preferably have strong interpersonal and leadership skills - the ability to easily develop effective relationships with colleagues across the firm would be hugely beneficial.
    • Ideally past experience of working in technology operations, or infrastructure solutions architect experience - including any technical certifications
    • Ideally experience in working with application development teams in systems development support and project deployments.
Ideally having exposure of service desk management or ticketing system in task handling. Understand of task ticketing assignment and the workflow.

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