Infrastructure Specialist (AS400)

Infrastructure Specialist (AS400)

eTeam Workforce Pte Ltd
Malaysia
10-13 years
Not Specified

Job Description


Job Description :
DIMENSIONS / KEY OF RESPONSIBILITY
Project Management Support (Internal/External)
  • Provide scoping support for NSWR request
  • Provide support on project deployment
  • Provide support on security related queries e.g. Security Cookbook

Operations
  • Follow up on open incidents until resolution
  • Monitor the replication tool (MIMIX) in term of performance and availability
  • Perform AS/400 backup monitoring and related troubleshooting
  • Support infrastructural decommission planning and review
  • Perform resource alignment with the supplier (Cap Gemini)
  • Perform service request management (through SILVA system) for the team
  • Provide support on any change request management matters for AS/400
  • Coordinate with supplier (Cap Gemini) for request follow-ups, tasks confirmation and alike

PROFILE / REQUIREMENTS
  • Any Degree/Diploma (from reputed institution)
  • 10+ years of solid experience on IBM iSeries operating commands that include backup and restore, operations and trouble shooting
  • Good command in written and spoken English
  • Knowledgeable on AFP (Advanced Function Printers) and IPDS printing functions
  • Assist on configuration and troubleshooting virtual access issues
  • Be experienced on data processing equipment and peripheral devices such as printers, copiers and handheld device
  • Be able to work flexible hours as required by assigned projects and on-call support
  • Maintain cooperative working relationship and promoting teamwork
  • Perform related duties as assigned

SKILLS
Technical Skills and Capabilities
  • Familiarity with ITIL process
  • Knowledge of IBM iSeries Hardware and OS including High Availability, MIMIX basic administration
  • Knowledge of AS400 networked systems, access and procedures
  • Knowledge of Middleware for iSeries including MQ, UDM, file transfer
  • Knowledgeable in Performance analysis with iNavigator and iDoctor
  • Knowledge of computer technology and equipment including PC/Laptop, printers, network and wireless devices

Job Details

Industry:

Function:

IT

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