Inside Sales Representative (ISR)

Inside Sales Representative (ISR)

Tao Net Advance System Sdn Bhd
Kuala Lumpur
2 - 5 Years
618400 - 1030667 MYR

Job Description

The Inside Sales Representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to work with multiple teams to close sales and meet KPIs/targets. To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Representative should also be very competitive and a good listener.

Job scope:
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers needs and identifying sales opportunities.
• Answering potential customers questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads via multiple channels (websites, LinkedIn/Facebook, offline databases etc)
• Working with field sales/business development managers to close sales
• Managing pipeline and attending weekly sales cadence

Job Requirements:
• Minimum diploma/degree, preferably in Information Technology/Business/Marketing
• Previous experience in an outbound call center or a related sales position preferred.
• Experience in selling enterprise software (Java development, robotic process automation - RPA, middleware)
• Proficiency in Microsoft Office and CRM software such as Hubspot.
• Excellent communication skills, both verbal and written.
• Languages required: Bahasa Malaysia, English
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Resourceful with good research skills to uncover new leads and targeted contacts info

Established in 1999, Tao.Net was founded to empower business agility through cost effective IT solutions. Our motto, “Solution for Agility epitomizes the solution we deliver. We have been providing innovative solutions for enterprise using open development and integration technologies. Our specialty lies in more than twenty years experience in seamless software implementation and integration for medium & large enterprises. With the advent of Artificial Intelligence (AI) and Robotics Process Automation (RPA), Tao.Net is leveraging these to deliver agile solutions to the next level. Hence, businesses can realize ROI in the shortest possible time frame with the most cost effective solutions.

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