Intern - Account Management, GrabFood (Melaka)

Intern - Account Management, GrabFood (Melaka)

GrabTaxi Pte Ltd
Malaysia
Not Specified
Not Specified

Job Description


Job Description :
Get to know our Team:

  • GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region’s #1 provider of food delivery services, conquering a trillion-dollar market in the most exciting region in the world.

Get to know the role:

  • You will be apart of an energetic, cohesive and fun team with a strong performance culture and people-orientation within a respectful work environment.

  • Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue.

  • You will be responsible for existing relationships with merchants to drive growth for GrabFood. You will lead elements of business identification, partnerships, account management, and execution strategy.

  • You will be reporting to the Account Management Lead, GrabFood Malaysia

The day-to-day activities:

  • To assist the team in terms of running the day-to-day operations of things, including acquisition & on-boarding processes

  • To give meaningful inputs regarding process improvements and perform research work

  • To be given the opportunity to liaise with long-tail merchants for merchants funded promo program, merchant commission scheme, new products/features, etc

  • Identify bottlenecks and potential issues related to merchant operations and the content management process, and deliver solutions to these issues

  • Work across functions to tailor merchant-specific needs (e.g. customized reporting, marketing support, etc.)

  • Prepare content for campaign requirements (for social media, articles etc)

  • Provide on-ground activation support

  • Oversee logistical arrangements for campaign materials

The must haves:

  • Willing to commit min 2 months up to 6 months

  • Currently pursuing a Diploma/Degree in any field

  • Come across as a fun, easy-going, vibrant and creative

  • Excellent attention to details

  • Proficient in Microsoft Office (Word, Excel, and Powerpoint)

  • Excellent communication skills in both written and spoken English

  • Be very organized and communicate well

  • Energetic, enthusiastic and calm even in a dynamic and fast-paced environment

  • Must be eligible to work in Malaysia

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