International Customer Operations Specialist

International Customer Operations Specialist

Lenovo India Private Limited
Not Specified
Not Specified

Job Description


Description and Requirements
Responsible for the daily management of assigned portfolio. Focal point for collections, credit and order management, dispute management, funding and managing customer inquiries. Develops and maintains strong working relationships with Business Partners. Proactively identifies, reports on and drafts action plans to address potential and actual exposure. Prepare weekly portfolio review, forecast monthly collection and other required reporting. Monitor and resolve pended orders and invoices. Raise payment request for allocation according to remittance advice. Prepare contract for new partner on-boarding. Timely billing, collection and adjustment for interest. Support reconciliation and funding activities. Responsible for territory risk management and customer satisfaction attainment and keeps customers appraised of the condition of their accounts and their ability to support current and future financing volumes. Work closely with internal & external stakeholders for account management and dispute resolution.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

Why Work at Lenovo Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that's brighter and more inclusive. And we go big. No, not big-huge. We're not just a Fortune Global 500 company, we're one of Fortune's Most Admired. We're in 180 markets, working with 63,000 brilliant colleagues and counting. And we're known for the world's most complete portfolio of smart technology, from devices to software to infrastructure. With our ingenuity, we help millions-not just the select few-experience our version of a smarter future. The one thing that's missing Well… you...

Job Source : jobs.lenovo.com

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