IT Engineer

IT Engineer

Wistron Technology (Malaysia) Sdn Bhd
0-5 years
Not Specified

Job Description

Job Description(s)
• OA
1. To handle overall IT activities and ensure IT operations are run smoothly.
2. Perform daily support/operation of the installation, maintenance, troubleshooting of hardware, software, system application, telephone PBX phone system, CCTV, emails, server, printers, backup/recovery and network infrastructure VPN and Servers.
3. Responsible in liaison of software licensing, IT equipment purchase and control or settle up network infrastructure accordingly.
4. Develop and maintain local network in ways that optimize performance.
5. Responsibilities for IT security, anti-virus monitoring activities.
6. Periodical back up data of company data file.
7. Keep track all user’s issue was reported and solve the problem with teamwork.
8. Maintain current and accurate inventory of technology hardware, software and resources. Assist in any ad hoc assignment as assigned by superior.
9. Ability to operate independently, multi-tasking work, cope with highly challenging environment, proactive, punctuality, good attitude and able to work under pressure.
10. Work closely with other department/organization for scheduled onsite/offsite support.
• System
1. Possessing basic knowledge of SAP (Logistic and Warehouse), LMS, concepts and database troubleshooting to support application users.
2. Managing support ticketing system and ensuring comprehensive database of queries and resolutions is kept up to date.
3. Identifying and resolving customers operation, functional or technical issues.
4. Ability to support minor customization or new reporting creation.
5. Maintaining and updating documents and procedures related.
6. Exceptional verbal and written communication skills.
7. Listening ability and patience.
8. Extraordinary customer service and relationship management experience
1. Assist in shop floor software requirements analysis and implementation of changes to existing and/or new modules as well as setup a new production line to support changing business needs.
2. Develops systems documentation, Prepares technical and user documentation and conducts system training.
3. Interface with users, consultants and service providers in resolving application systems related issues. Interface with software application and Hosting provider to resolve technical/system related issues.
4. Provide guidance and mentoring the junior members in implementing SFCS functionality.
5. Troubleshoot and resolve system problems relating to shop floor and manufacturing system.
6. Defining manufacturing process flows and suggestions for performance improvement as related to system capabilities. Help streamline and simplify whenever possible.
7. Continuous adapt and evaluate the SFCS functionality as it relates to manufacturing plans and programs to accommodate and meet the business needs.
8. Functional and technical contribution in the Shop Floor Control System (SFCS) Department. The person requires a high level of creativity and capable of performing system related function in the following key areas:
- SFCS Application Supports
- Perform Root cause analysis and provide solution to solve issues
- DB Troubleshooting, support and management
- New Project execution and management.
Job Requirement(s)
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Required language(s): Bahasa, English and Mandarin (Due to nature of business) in reading, speaking, listening and typing.
• Fresh graduates are encourage to apply.
• OA
1. Required skill(s): LAN networks, hardware, software & networking, Switches, CCTV, PABX, Access security etc.
2. At least 5 year(s) of working experience in the related field is required for this position.
• System
1. Required skill(s): Ability to read/write SQL command, knowing Oracle procedure, Trigger and DB jobs etc
2. At least 5 year(s) of working experience in the system supports is required for this position.
3. Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent
4. Full-Time position(s) available.
1. Familiar with manufacturing/shop floor application system functionality and support function, preferable with SFCS and Warehouse system.
2. 5 years working experience in the manufacturing environment especially with hands on experience for Shop floor and warehouse system.
3. Required skill(s): Ability to read/write SQL command, knowing Oracle procedure, Trigger and DB jobs etc
4. Excellent oral and written communication skills.
5. Willing to support night shift.

Wistron is a global leader providing state-of-the-art design, manufacturing, services, and systems for information and communication products to top branded companies worldwide.

As one of the top 3 global makers of technology products, Wistron adapts cutting edge i4.0 technology and solution to its digitized smart manufacturing facility with automated production lines. Wistron is devoted to increasing the value of our services through non-stop development of innovative solutions in the areas of green recycling, cloud systems and services, and display vertical integration.

Wistron is a Fortune Global 500 company with annual revenue exceeding US$29 billion and over 80,000 employees in over 10 manufacturing sites around the world.

Wistron welcomes employees who are passionate about work, adaptable in a fast-paced environment, and have a dynamic mindset to work with global colleagues surrounded by tomorrow’s technology!

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