Job Description :
Responsibilities / Introduction
1 Overall responsible for the smooth operations of the IT Department.
2 To implement Group IT roadmap and directives to Malaysia IT environment.
3 Responsible for the analysis, evaluation, development, testing and implementation on projects undertaken by IT department to ensure business benefits and cost analysis are clearly identified, they are delivered in the most cost effective manner and on targets.
4 Ensure information system adhered to the in-house SDLC (system development life cycle) standard & guideline, where need develop and propose the relevant standard & guideline.
5. Work with business entities to recommend and introduce the relevant technologies and align with Group IT roadmap to achieve efficiency and effectiveness of IT competency.
6 Recommend solution, enhancements and change of work processes as required
7 Monitor/update project activities, milestones, delivery and status (for areas responsible).
8 Update IT key activities (eg. major enhancement, project status) to management and to businesses.
9 Maintain proper documentation of all IT related activities in the project/service require life cycle.
10 Develop, review and enforce IT operational policies, procedure and documentation.
11 Develop, review and enforce system security policies, procedure and documentation.
12 Provide IT technical advices as well as application and system support to users.
13 Ensure IT recommendations are in line with business requirements, budgets and providing the required approval. (Backup to IT Manager)
14 Ensure appropriate contingency planning and appropriate data recovery capability (for Infra role).
15 Monitor all IT vendors to ensure that their products delivered and services provided are on time and according to specifications and make relevant recommendation to supervisor.
16 Responsible to recommend and review on IT procurement process.
17 Review plan system and manpower resource estimation and forecasting and formulate an overall IT resource estimation and forecasting.
Provide real time language interpretation to client on call / video. Required language Mandarin/Cantonese + English *Require to pass Speaking test in order to apply.
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