IT Operations Manager

IT Operations Manager

Xtremax Pte Ltd
Johor
5 - 10 Years
Not Specified

Job Description

*This role is based in Singapore.
Responsibilities

  • A well-rounder for all matters relating to operations management
  • Align, track, plan and organise project activities and allocation of resources to meet deliverables from project objectives, within allocated budget
  • Responsible for looking after 1st / 2nd line IT Support and IT Processes.
  • Working closely and assisting in our IT project operations, implementation and execution
  • Responsible for infrastructure roadmaps and disaster recovery services to mitigate future service interruptions
  • Responsible for providing strong leadership for all matters relating to operations support and ITIL/ISO processes/guidelines to achieve service excellence
  • Ensure compliance to both internal and external SLA
  • Perform other related duties as assigned
Requirements

  • Bachelor’s degree or higher in Information Technology or a related discipline
  • At least 5 years of relevant professional experience in the IT infrastructure field
  • Proven track record of handling IT operations and infrastructure support escalations (eg. network systems, storage)
  • Highly-motivated self-starter who will undertake all activities to the highest professional standards
  • Ability to work with, communicate effectively with, and influence all levels of the organization
  • Solution driven, able to react quickly and resolve issues so the workflow can continue
  • Preferably with AWS, Azure, DevOps, Sharepoint certifications preferred

Xtremax Pte Ltd is an established, award-winning digital solutions agency.

Since 2003, we have grown into a strong strategic business partner with various Singaporean government bodies, large organisations, MNCs, local businesses and educational institutions.

Today, Xtremax is a large family network of over 300 professionals across the region, including Singapore (HQ), Bandung, Indonesia and Kuala Lumpur, Malaysia.

With a vast portfolio of creating top-notch digital applications and our commitment to interactive design, strategic content-planning, continual innovation, and leveraging the latest technology, we are committed in delivering excellence to our clients.

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