IT Project Manager

IT Project Manager

Agensi Pekerjaan EPS Consultants Sdn Bhd
Kuala Lumpur
5-8 years
Not Specified

Job Description



Client Background:IT Outsourcing Company
Tenure:12 months
Job Description

  • Lead and/or participate on a team designing, building and/or testing Service Management solutions

  • Develop and deliver strategies and solutions for enterprise infrastructure operations.

  • Thoroughly document all facets of Service Management solutions.

  • Apply the methodology, reusable assets, and previous work experience to delivery consistently high-quality work.

  • Deliver written or oral status reports regularly to project leadership and/or client.

  • Stay educated on new and emerging market offerings that may be of interest to our clients.

  • Adapt to existing methods and procedures to create possible alternative solutions to moderately complex problems.

  • Understand the strategic direction set by senior management as it relates to team goals.

  • Use considerable judgment to define solution and seeks guidance on complex problems.

  • Manage teams and/or work efforts (if in an independent contributor role) at a client or within the company

  • Support the efforts for constant cross-training and collaboration, as well as mentoring other 'future SMEs'

  • Provide overarching management on engagements including leading engagement planning and budgeting; mobilizing and managing engagement teams; defining deliverable structure and content; facilitating buy-in of proposed solutions from top management levels at the client; directing on-time, delivering quality work products; managing engagement economics; managing engagement risk

  • Have professional experience in 3 of the following areas:

  • Infrastructure Automation, including:

  • IT teams in identifying and executing automation opportunities

  • Infrastructure-as-code, orchestration of scripted processes, and/or containers

  • Use of agile approaches to create and execute automation initiatives

  • Service Management Transformation

  • Cloud Operating Model

  • Service Management and Service Assurance Toolsets such as ServiceNow, BMC, Microfocus, Jira etc.

  • IT Service Management (ITSM) principles, ITIL guidelines and how operations automation helps improve ITSM processes

Job Requirements

  • Bachelor Degree in Computer Science/Information Technology or any that is equivalent

  • Experienced in Leading, participating, developing, and delivering team designing, building and/or testing Service Management solutions for enterprise infrastructure operations.

  • Excellent communication skills in English and Bahasa Malaysia, both written and spoken

  • Good leadership skills with ability to manage a team and the clients

  • Candidates must be able to work in contract basis

Interested Candidates Kindly Upload Your Update Resume and Click Apply

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