HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)
The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
A Senior Manager with strong SD experience and Customer centricity. Managing a SD team for around 30 people. Who can closely connect with customer on a daily basis. Able to speak and write in Mandarin/English/Bahasa Malaysia.
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
We at Abhidi are seeking to hire Service Desk Analyst candidates who have 3 years of experience in the field of technical support. The candidate having work experience in handling customers verbally & technically.
Job Description : Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to
Job Description : Job Description: · Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. · Respond to service, product, technical, a
Salary Range: RM2800 - RM3200 Language Allowance: RM500 KPI: RM400 Fresh Graduate is welcomed
Education: Degree or Diploma Required skills: 1+ year of IT Service Desk/Help Desk experience in a 16x7 operations Experience in use of Service Desk voice, email, chat and ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk.
Job Description: * Work extensively with numbers and data, collecting data and ensuring the data cleanliness and accuracy as well as interpreting the data * To manage large amounts of data, analysing them and developing data-driven insights to
Job Descriptions: * Develop and apply testing processes for new and existing products and executing product lifecycle processes for features, including but not limited to market research, competitive analysis, planning and feature launch. * Ass
a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
Job Description: * Primarily handle inquiries pertaining to orders, payments, shipping, vouchers and etc from both seller via live chat * Level 1 CS is expected to provide first contact resolution according to standard operating procedures. In
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