VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and mid-market customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. We enable people and organizations by radically simplifying IT through software virtualization with a focus on three core missions: End-User Computing (EUC), Hybrid Cloud and Software-Defined Data Center (SDDC). Join our community – instigators of innovation and transformers of technology – as we envision and create what’s next in IT. Get connected to an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to imagine, define and deliver the future of IT. With 13,000+ employees and 50+ locations worldwide, we are passionately driven to make an impact while contributing back to the community. Learn more at vmware.com/careers today!
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Perform application support and maintenance to meet required service level agreement. Resolve hardware and software issues via call or remotely Troubleshoot and provide solutions to software and hardware Provide remote technical support to clients
Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support? YES, then click APPLY and we will connect with you.
The IT Application Management Specialist will provide first line of technical support to designated customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide suppo
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
a Mandarin language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
Minimum of 1 year of experience administrating and troubleshooting Unix/Linux servers and systems.Computer Science or IT related Degree or Electronic Engineering Degree.Experience in and Linux /Redhat / Centos / Ubuntu will be an added advantage
The deskside support engineer's vital goal is to deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
Headcount: 1 Location: Georgetown, Penang Tenurement: Permanent * Service, repair, maintenance, upgrade, consult for any kind of PC or laptop * Computer systems installation and configuration * Diagnosing hardware and software faults *
Simple body text this will replace with orginal content