IT Support - Mandarin Speaker

IT Support - Mandarin Speaker

Agensi Pekerjaan EPS Consultants Sdn Bhd
Kuala Lumpur
4-7 years
Not Specified

Job Description

Client Background: MNC Social Media
Headcount: 1
Tenure: 12 months contract
Time Pattern: Flexible to work on shift basis

  • provide technical support for our employees in the local offices and remote offices via various form of interaction (Email, IM, Walk-in, Ticketing).

  • responsible for supporting all end user computing(Windows/MAC/Mobile etc.) including conference technology (A/V & Web Conference) and applications/software within the corporate environment.

  • provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.

  • Work Duration: 5 days in a week - rotational between any days of a week.
  • Languages: English, Mandarin
  • Education level:Diploma/Professional Cert/Degreeand above

  • Core competency with Mac OS and Microsoft Windows and Familiarity with data backup concepts and system

  • Good understanding of common PC & Mac hardware components and connections.

  • Good understanding of Network Protocols (TCP/IP/UDP/ICMP)

  • Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome)

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