As software is becoming ubiquitous in every device we use, defects are no longer a problem to be managed. They have to be predicted and excised. At Mindteck, quality is beyond delivering error free software. We view our processes and methodologies as an inherent feature enabling us to exceed customer expectations. Quality is a way of life at Mindteck covering all processes, interactions and deliverables.
At Mindteck, we benchmark our quality processes against international standards like ISO and CMMI. We are ISO 9001:2000 and ISO 27001:2005 certified and an SEI CMMI level 5 Certified company. Besides these certifications, Mindteck is also ISO 13485:2003 certified to serve the Medical Electronics Industry.
Our quality policy states - 'We shall strive to satisfy our customers by consistently ensuring cost effective and timely delivery of high quality software solutions.'
Functions : Customer Service/Call Centre/BPO, IT
Industries : Recruitment/Staffing/RPO
Skills/Roles I hire for: All IT Skills
level Hiring For: Junior Level, Mid Level, High Level, Top Management
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Job Description : Get to know our Team: When you're an engineer at Grab, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide suppo
Being the first point of contact for customer Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately Respond to customers requests efficiently and escalate to higher level teams as required Provide support
Do you thrive in leading a team of engineers who are responsible for resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support? YES, then click APPLY and we will connect with you.
The IT Application Management Specialist will provide first line of technical support to designated customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution
Looking for talented Application Support Engineer who has strong passion in providing continuous application/software support to be part of a software house which specializing in Banking and Financial Solution.
Perform application support and maintenance to meet required service level agreement. Resolve hardware and software issues via call or remotely Troubleshoot and provide solutions to software and hardware Provide remote technical support to clients
External Description: Technical Support Specialist Are you a problem solver? Do you like a fast-paced support environment that allows you to work with customers, field representatives and technical engineers? If so, the Teradata Base Support team is
Headcount: 1 Location: Georgetown, Penang Tenurement: Permanent * Service, repair, maintenance, upgrade, consult for any kind of PC or laptop * Computer systems installation and configuration * Diagnosing hardware and software faults *
The deskside support engineer's vital goal is to deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
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