ITX Solution Architect Order Management- Solution Designer Role

ITX Solution Architect Order Management- Solution Designer Role

PCCW Solutions Malaysia Sdn Bhd
Kuala Lumpur
5 - 10 Years
Not Specified

Job Description

o Define the architecture for the OM domain, BSS & OSS stack
o Define the processes from the creation of offers to quoting to order capture and order fulfillment.
o Ensure that solution meets business goals set by customer.
o Ensure solution integrity at all stages of the software development lifecycle.
o Ensure that the selected solution architecture and development approach fit the budget and time constraints.
o Enforce and follow implementation methodologies, propose industry best practices and guide customer to the best solutions.
o Interact with product, support, and other teams to find best ways to address solution requirements.
o Prepare proposals to enhance existing solutions
o Lead the process of delivering high-quality product and architecture presentations and demonstrations.
o Cooperate with management teams in ensuring customer satisfaction.
o Actively contribute to engineering practices and knowledge center.
• Experience and Requirements:
o Deep knowledge of BSS area for Telco B2B and B2C products.
o Experience delivering solutions to a Telco.
o 3-5 years working at a Telco, BSS, OSS.
o Demonstrated knowledge of major industry standards: eTOM, TMF, SID, TAM, ITIL, OSS/j,, etc.
o IT and/or software development experience in one or more of the following areas: large-scale, mission-critical applications, general large-scale system architecture, large-scale databases.
o Deep knowledge and experience with Order Management solutions, COM/SOM, processes engines, decomposition engines, inventory systems
o Strong strategic and analytical skills.
o Ability to work as part of a team to solve complex technical problems and work with accounts in complex environments.
o Business-like presence and ability to interact professionally with customers at all organization levels.
o Well-developed knowledge and understanding of the global telecommunications marketplace.
o AXWAY knowledge and experience will be an advantage.

PCCW Solutions, the IT flagship of PCCW Group, is a leading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. We adopt cutting-edge technologies to empower clients transform digitally, create business values and success in the ever-changing economic environment.

With our global data center coverage and innovative Infinitum™ solutions suite, including Cloud, Advanced Analytics, AI, Digital and IoT solutions, we have digitally transformed businesses across many industries, revolutionizing the way they operate, and transforming customer experiences along the way.

PCCW Solutions has been at the forefront of driving innovation and delivering industry-specific solutions for enterprises clients to accelerate their digital transformation, and playing a key role in supplying and maintaining some of the most critical IT systems in the public sector.

We have Pan-Asia regional presence in Singapore, Malaysia, the Philippines, Hong Kong, Macau, Taiwan and mainland China with 12 office locations across the region. Our Singapore office serves as the regional hub for Southeast Asia, supported by the regional delivery centers in Malaysia and the Philippines. With our extensive, widely-recognized business credentials and experience in managing large-scale projects, PCCW Solutions has become a trusted partner to a diversity of organizations from different sectors.

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