JIRA and Confluence Developer

JIRA and Confluence Developer

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

  • The role requires strategic thinking and planning and provide expertise throughout the entire product development life cycle with a strong sense of quality ownership making sure that quality is baked in from the start.


  • Responsive to customer and project needs, as well as managing customer expectations.

  • Establish a close working rapport with project team to understand issues and risks underlying the project.
    Able to manage multiple projects whilst still ensuring process compliance and deliverables are adhere to.


  • Leading the way in International Banking. With more than 86,000 employees in 68 countries, and a 150-year history in some of the world&rsquos most dynamic markets, Standard Chartered is listed on the London and Hong Kong Stock Exchanges as well as the Bombay and National Stock Exchanges in India.

  • We have an opportunity for Jira & Confluence Engineer

People and Talent

  • Assist in managing and coordinating project deliverables and activities.

  • Manage and coordinate dependencies, risks, issues to ensure the successful delivery of the project.
    Manage the communication channels and relationships with senior stakeholders.
    Ensure all stakeholders are sufficiently briefed.
    Contribute to the management, monitoring and delivery of remediation action plans and outcomes where needed, in line with expectations / requirements.
    Perform functional and technical Infrastructure review activities as per engagement in the project.
    Identify the Automation opportunities and define the approach.
    Identify test environment requirements and liaise (and coordinate) with teams.
    Conduct periodic reviews and inspections of project deliverables and provide feedback.
    Participate in project meetings to provide feedback and statistics of the project.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Leadto achieve the outcomes set out in the Bank&rsquos Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime ComplianceThe Right Environment.] *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

  • Jira and Confluence have grown organically within the Bank over the past 3 years to a significant user base spanning both ITO and lines and business. The Jira / Confluence Developer will contribute to the next phase of the journey as both developer and administrator, responsible for administration, maintenance, upgrade, development and support of Jira and Confluence for the Bank.

  • You&rsquoll work with multiple stakeholders to deliver the product roadmap, aligned to target architecture, and to support the Bank&rsquos agile transformation. You&rsquoll be responsible for defining and delivering platform standards, working with end users to understand use cases and requirements, onboarding new teams to the tools and building the user base.


  • Contribute to the definition of platform standards for Jira and Confluence ensure existing teams / workflows adhere to defined standards

  • Optimise Jira & Confluence setup and workflows

  • Design, build and rollout simple and complex workflows / pages for both Jira and Confluence in line with platform standards, including integrating Jira and Confluence as required (and other Atlassian tools including Bitbucket, FishEye, Crucible, etc.)

  • Able to build customised workflows as appropriate

  • Extend Jira and Confluence in line with users&rsquo needs through integration of add-ons, either developed internally or available via the Marketplace

  • Construct custom dashboards and reports to deliver MIS to relevant users / stakeholders

  • Compile and analyse development and production bug reports track and resolve issues and bugs

  • Monitor performance of Jira and Confluence and deliver fixes as required to assure performance (including archival strategy)

  • Deliver timely upgrades for both Jira and Confluence in line with Atlassian end of life policy

  • Establish effective access review and control processes

  • Establish effective change control processes

  • Establish operational procedures for support team to streamline ongoing support activities

  • Maintain up to date documentation of the functionality implemented in Jira and Confluence

Our Ideal Candidate

  • Expert level capability in the administration of Jira and Confluence

  • Excellent understanding of Jira workflows, permission schemes, notification schemes, screen schemes, etc.

  • Experience delivering upgrades for the Jira and Confluence including maintaining customisations across versions

  • Demonstrated experience writing scripts

  • Familiarity with Oracle or equivalent database technologies

  • Knowledge of SDLC and experience working with Agile teams

  • Excellent verbal & written communicaiton skills

  • Familiar with software development environment

  • Familiar using any Version Control System(VCS) like Git,Perforce,Mercurial,SVN,CVS.

  • Comfortable researching and learning new technologies on frequent basis.

  • Passionate about working with technically sound customers.

  • Strong troubleshooting and analytical skills.

  • Solving problems is what keeps you motivated.

Technical Requirements

  • Application logs are your partners in crime when troubleshooting.

  • Demonstrated experience troubleshooting within a Java Runtime Environment.

  • Demonstrated experience working with Application Servers (Apache, Tomcat, etc), SSL, Proxy.

  • Demonstrated database and SQL experience (MySQL, PostgreSQL,MSSQL,Oracle etc).

  • Experience working with various operating systems (Linux, Windows, Mac, etc).

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Job Details

Job Source : scb.taleo.net

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