• Primarily responsible for basic review of content and Ad policies and addresses issues assigned to them via the ticketing systems, via Chat or Email channels.
• Accountable for reviewing Ads and Content, troubleshoot issues per process specifications, perform policy review of tagged content for compliance to preset standards.
• Sometimes required to use some level of judgement in defining solutions, adapt existing process and methods to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
• Work on simpler workflows which are relatively easy to train on and require less degree of judgment in performing the required tasks.
• Minimum relevant experience: 0 years
• Technical education: Not required
Functions : Customer Service/Call Centre/BPO, IT
Industries : Recruitment/Staffing/RPO
Skills/Roles I hire for: Language based IT and NonIT skills
level Hiring For: Junior Level, Mid Level