Korean Speaker-Urgent Hiring

Korean Speaker-Urgent Hiring

Enterprise Software Solutions Pte Ltd
Other - Malaysia
1 - 10 Years
Not Specified

Job Description

Job Description
• End to end airline operation or Online Travel Assistance (OTA) or Social Media.
• Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries.
• To be able to Handle Customer queries & with good customer service skills and travel-related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
• To be able to deal with customers and meet customer requirements.
• Work Environment - 24*7.
• Language: Should be fluent in spoken English & the specific Language
• Minimum 6 months of experience in the airline or travel industry.

Working Hours/Days/Shift Break:
• 24 x 7 shift (Rotational)
• 9-hour shift with 1.5 hours break.
• 5 Days working in a week (2 Rotational Off Days)
• KPI Incentive (monthly)
• Transport Allowance is provided
• 18 days of Annual Leaves
• 14 days of Medical Leaves
• Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
• Dental Coverage @ RM500 per year
• Rewards & Recognition (Awards & Gifts)

We are an IT Consulting company with presence in 12 countries providing various services such as Software Application development, App Testing, Staff Augmentation and BPO.

About Recruiter



Functions : Human Resources, IT

Industries : ITES/BPO, IT/Computers - Hardware, IT/Computers - Software, Recruitment/Staffing/RPO

Skills/Roles I hire for: DOTNET, Java, Dba, DATA SUPPORT ETC

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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