• End to end airline operation or Online Travel Assistance (OTA) or Social Media.
• Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries.
• To be able to Handle Customer queries & with good customer service skills and travel-related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
• To be able to deal with customers and meet customer requirements.
• Work Environment - 24*7.
• Language: Should be fluent in spoken English & the specific Language
• Minimum 6 months of experience in the airline or travel industry.
We are an IT Consulting company with presence in 12 countries providing various services such as Software Application development, App Testing, Staff Augmentation and BPO.
Functions : Human Resources, IT
Industries : ITES/BPO, IT/Computers - Hardware, IT/Computers - Software, Recruitment/Staffing/RPO
Skills/Roles I hire for: DOTNET, Java, Dba, DATA SUPPORT ETC
level Hiring For: Junior Level, Mid Level, High Level, Top Management
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