AIA Group
5-7 years
Not Specified

Job Description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
If you believe in developing a better tomorrow, read on.
WE ARE LOOKING FOR ...... Perform System administration for AIA Global HRIT Platform
. Supporting HRIT Lead & Manager on work assignments.
. Able to manage Workday functional modules
. Ensure solutions are consistent with global standards and ensure global solutions architecture team is aligned.

  • Provide L2 support to resolve any system related issues.

  • Ensure resolution time meeting SLA target.

  • Manages all assigned Incident & Change Requests and deliver according to the target resolution time.

  • Self-discipline and good deliverables to promote accountability and trust at work.

  • Perform system configuration and customization.

  • Monitor system notification (errors) and take appropriate actions.

  • Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base.

  • Support Manager in executing proof of concepts (POCs) for new Change Request when necessary.

  • Provide training with end users in several ASPAC locations if necessary.

  • Participate in regional project activities with HRIT focus.

  • Successful system and process integration, efficient SLA driven end-user support and communications.

  • Delivery of system and business process training for PCR.

  • Liaises with necessary AIA colleagues or business partners outside HRIT CoE to ensure delivery of the functional work as required.

Job Requirements :

  • University / College graduate in computer science or other relevant discipline.


  • 5 to 7 years relevant experience in regional solution/system support.

  • Strong knowledge in Workday


  • Relevant Workday certification.

Experience in at least one or more Workday modules as follows:

  • Absence

  • Benefits

  • Compensation & Adv Comp

  • HCM

  • Learning

  • Recruiting

  • Talent & PDD

  • Time Tracking

  • Security

  • Integration

Special skills

  • SLA familiarity and performance driven work culture.

  • Good problem solving and analytical skills.

  • Good communication and presentation skills.

  • A good team player

  • Consistent and proactive in BAU operations and deliverables

Job Details

Employment Types:




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