AIA Group
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Job Description

Bring your career aspirations to life with AIA!Lead Specialist for Privilege Access Management responsible for IAM daily operations
-To act as technical support lead for PID Lifecycle Management
-To provide second-line administration and technical support to end users on various technical issues and problems relating to PID Lifecycle Management with focus on Privilege Access Management and PID Compliance Scan
- Act as backup for administrative tasks related to the IAM Privilege Access Management and PID Compliance Scan
- To provide technical/process advice and guidance to other operations and frontline team analysts in the effective use of systems, products and services available to them
- To respond to, documenting and resolving related incidents and escalation in timely manner
- To perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
- Update and maintain process documentation
- Interact with delivery partners and/or vendors and internal stakeholders as required to achieve objectives.
- Ensure daily operations and system workflows follow global standards and security policies.
- Support IAM leaders to maintain and enhance IAM Privilege Access Management and PID Compliance Scan solution.
-Support various IAM projects to ensure smooth transition into operations.
- Demonstrate and apply strong teamwork and communication with other team members.

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About AIA Group

The roots of today's AIA Group can be traced to 1919 when entrepreneur Cornelius Vander Starr established his first insurance business in Shanghai, China. What followed was pioneering growth, securing AIA's position as the largest independent publicly listed pan-Asian life insurance group-spanning 18 markets and serving the holders of more than 38 million individual policies and more than 16 million group scheme members. AIA is based in Hong Kong and is listed on The Stock Exchange of Hong Kong under the stock code '1299' (ticker symbol: 'AAGIY'). AIA's contributions have supported social and economic progress across Asia, while also advancing the reach and impact of life insurance across the region. In 2020, we paid more than US$16 billion in benefits and claims, providing essential financial protection when it was needed the most. We also take pride in the long-term relationships we have developed with our customers and agents that in many cases have continued for generations. The insurance industry plays an important role in addressing the sustainability challenges our communities face. With this in mind, AIA's ambition is to be a global industry leader in Environmental, Social, Governance (ESG), shaping a sustainable future for the communities we serve and creating long-term value for our stakeholders. For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help millions of people live Healthier, Longer, Better Lives. Our Purpose guides the decisions we make and the actions we take as an organisation-empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. Helping create a healthier Asia is one of the most important and valuable things we can do for our communities, today and tomorrow.

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