Lead Specialist - SAP FAM

Lead Specialist - SAP FAM

AIA Group
8-10 years
Not Specified

Job Description

Bring your career aspirations to life with AIA!Responsible for providing FAM application development and support services to meet AIA's business needs
Position Objective :
  • Attending to incidents & change requests from simple to complex

Roles and Responsibilities
  • Managing production incidents request and meet the agreed service level agreement.
  • Managing production change request and deliver as per agreed timeline.
  • Have experience in preparing documentation e.g. functional specification, unit test script, user acceptance test script etc.
  • Support end users in system usage and assist in raising overall SAP proficiency in the end user base and act as an SAP ambassador
  • Support regional roll-out projects with SAP focus across the region
  • Solution Manager usage as per change management policy processes
  • Able to work independently with minimal supervision
  • Working closely with functional manager & technical team

Minimum Job Requirements:
  • University / College graduate in IT or other relevant discipline

  • 8 to 10 years of relevant experience in regional solution/system support with SAP focus across the ASPAC region
  • Having experience in managing at least 3 or more consultants in projects or support Environment.

Special skills
  • Strong understanding of Treasury and Risk Management module in the areas of Transaction manager.
  • Have experienced implementing new products for money market, securities, derivatives, forex
  • Able to implement FAM module for new company code
  • FAM/Treasury background and knowledge to manage communication with large investment operation user base
  • SLA familiarity and performance driven work culture
  • Good communication & presentation skills
  • Good problem solving and analytical skills
  • A strong team player with positive attitude
  • Have additional language skill in addition to English and Malay such as Korean, Thai or Mandarin or Cantonese is an added advantage.

Job Details

Employment Types:




About AIA Group

For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia, reinforced by our Purpose : to help millions of people live Healthier, Longer, Better Lives . Our Purpose guides the decisions we make and the actions we take as an organisation - empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. We believe that helping to create a healthier Asia is one of the most important and valuable things we can do for our communities, today and in the future.

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