HTC Global Services
Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTCs client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.
We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.
Functions : Human Resources
Industries : IT/Computers - Software
Skills/Roles I hire for: IT
level Hiring For: Junior Level, Mid Level, High Level
Job Requirement: 1. Conduct real-time monitoring of agents through the Cisco system for real-time adherence view to ensure schedule adherence and notify support personnel on the floor to resolve adherence issues 2. Handle agents pending time-off req
Responsible in requirement gathering and documentation process either for presales activities, upstream proposal and/or project mode by working closely with technical IT personnel to elicit and identify customer's business needs
As liaison between the business and IT on Decision Management related system functionalities & operation process. The role will support in monitoring and tracking to ensure all defined business needs and functional requirements have been met througho
The ideal candidate is a team player who has in-depth knowledge in securities and able to articulate trading procedures (back end to end user); which candidate will then leverage to be a bridge between business processes and technical requirements.
If you are looking to excel and make a difference, take a closer look at us… We aim to find growth potential and opportunities in every part of the digital business. To achieve that, we have to make products that are inclusive- everyone can use it. T
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