AMK is an International group of IT companies headquartered in Malaysia, comprising of four main companies across multiple technology domains, to ensure delivery of top quality results to our clients.
Functions : Banking, IT
Industries : Banking/Financial Services, IT/Computers - Software, Oil/Gas/Petroleum
Skills/Roles I hire for: .Net .Java, Sql, Oracle, Sap
level Hiring For: Junior Level, Mid Level, High Level, Top Management
At least 3 years of working experience in the IT Service Desk role. Communicate fluently in Thai, Vietnamese or German languages.
Your role to ensure help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring the duties of the service desk team members to ensure that client inquires are promptly attended to.
Overall IT Service Desk experience Customer-service oriented with a problem-solving attitude
The role requires strong communication skills, customer support experience, strong technical skills, having aptitude to troubleshoot issues (software & application), identify workarounds and solutions as well as juggle several tasks at a time
IT Helpdesk/Service Desk Engineer Work will be in rotational shifts (2 days in a week will be off) Experience- 0-2 years (background in Information Technology) Knowledge in Windows Operating Systems Language Skill- Mandarin Language (Mandatory)
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