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Manager - Business Process Improvement

Gamuda Berhad
5 - 10 Years
Not Specified

Job Description


Business Process Re-engineering: 
  • Alongside with ERP implementation, identify opportunities to promote best practices to business units to achieve process efficiency and optimization of resources. 
  • Develop a to-be process flowcharts (as-is and to-be) to communicate change. Support Business Units to develop and enhance Standard Operating Procedure. 
  • Co-ordinate master data related set-up and governance for the group as the foundation for a data-driven organization. Formulate and execute continuous improvement initiatives to enhance the process, achieve a higher level of automation with digital enablement. 
  • Advocate Sustainable Development Goals practices, incorporate targeted SDG practices in relevant policy and procedure to drive change of culture. 
  • Lead simplifying, standardizing and re-engineering major processes activity while adhering to controls and compliance requirements, creating flexible capacity to scale to meet future business needs, and maximizing the service value to our customers and stakeholders. 
  • Liaison person to ISO certification and corporate governance matters. 
  • Advocate lean processes, set targets and measure process improvement & savings as primary KPI. 
  • Track & measure the level of automation alongside digital enablement as secondary KPI. 
  • Degree in Business Administration, Information Technology, Accounting or related fields. 
  • At least 5 years of working experience in management consulting or merger & acquisition environment. 
  • Independent, detail-conscious, self-motivated, organized, and results-oriented individual capable of handling multiple tasks and achieving tight deadlines. 
  • Good time management and able to work efficiently. 
  • Knowledge of standard office processes, procedures, and technology. 
  • Analytical and creative in problem-solving. 
  • Promote a continuous improvement environment.
  • Recommend alternatives if the current approach/process could be done in a more cost-effective manner while achieving the business objectives. 
  • Display ownership and passion for work with strong job, commitment/responsibilities, and take the initiative to understand business processes and recommend improvement. 
  • Good command of oral and written English, excellent communications. 
  • Team player, independent, good time management. 
  • Fast learner, flexible and able to multi-task. 
  • Ability to work well under pressure and demanding conditions/complexities. We valued all applications received. However, please note that only shortlisted candidates will be contacted.

Gamuda Berhad is a public listed company listed on the main board of Bursa Malaysia. Founded in 1976, it has grown from a construction-based enterprise to become Malaysia’s leading infrastructure developer with core competencies in engineering and construction, property development and infrastructure concessions.

As a pioneer turnkey contractor with Built-Operate-Transfer (BOT) capability and expertise, the distinct hallmark of Gamuda’s innovation and excellence is evident in numerous projects across Malaysia, South-East Asia, Far East Asia, Indochina and the Middle East.

Having built the world’s first dual-purpose tunnel and multi award-winning Stormwater Management and Road Tunnel (SMART) in Malaysia, Gamuda is fast gearing up for its next phase of growth as part of the MMC-Gamuda Joint Venture, which is the appointed Project Delivery Partner and underground works contractor by the Government for the nation’s largest public infrastructure project – the Klang Valley Mass Rapid Transit (KVMRT).

Besides the MRT, some of Gamuda’s signature projects include the Kaohsiung Metropolitan Mass Rapid Transit System (KMRT) in Taiwan, the New Doha International Airport (NDIA) and Dukhan Highway in Qatar, as well as the Electrified Double Track Project (Ipoh to Padang Besar), the Damansara-Puchong Highway (LDP) and SPRINT Expressway in Malaysia.


Playing a major role in Malaysia’s biggest infrastructure project, the KVMRT, we are on an aggressive talent development endeavour that will provide you a chance to work with top-notch experts in the industry and gain international exposure in the process.

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