HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 4.7 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)
The 3 decade old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
a Japanese language helpdesk support to provide hardware/software and network problem diagnosis/resolution via telephone/email/chat for customer’s end user.
Client Background: Global Semiconductor Company Headcount: 1 Tenure: Permanent Remuneration: Basic+ Allowance + Free parking + meal subsidy Time Pattern: 12hours rotation shift Responsibilities: * Answer all calls offered to Service Desk queues
Education: Degree or Diploma Required skills: 1+ year of IT Service Desk/Help Desk experience in a 16x7 operations Experience in use of Service Desk voice, email, chat and ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk.
At least 1 year working experience in Contact Centre ( Diploma / Degree holders) with Basic IT knowledge/experience. We are welcome for Fresh graduates as well degree in IT)
Client Background: Singapore based MNC Location: Dataran Prima, Petaling Jaya Headcount: 1 Tenure: Permanent Remuneration: Basic Salary Main Responsibilities: · Perform desktop, printing and peripherals support · 1st level support and resolution to
Preferred Qualifications Roles and Responsibilities of Business To Business Collections Manager Collections team (Part of Order to Cash Group, Finance Operations) is primarily responsible to collect cash, reduce write off and provide excellent custo
Preferred Qualifications APAC Travel Operations Manager Oracle%26rsquo;s Global Travel Organization is looking for a candidate with Travel experience who has successfully demonstrated their ability to excel in the areas of project management, proces
Perform application support and maintenance to meet required service level agreement. Resolve hardware and software issues via call or remotely Troubleshoot and provide solutions to software and hardware Provide remote technical support to clients
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers.
Preferred Qualifications Principal Product Solution Engineer Director - OCI (Mandarin Speaking) We are making huge global investments to deliver the most open, secure, reliable and transformative IaaS platform to help our customers through their gen
At least 2 years of working experience in Service Desk/Helpdesk environment, proficiency in Microsoft technologies such as O365 and Active Directory
We are looking for Spanish /Japanese/ Mandarin / German speaking resources for Kuala Lumpur, Cyberjaya, & Penang Locations.
Assists customers by diagnosing problems and providing resolutions for technical issues Uses troubleshooting techniques and tools to identify issues and perform troubleshooting steps to restore service to customers. Advises/educates customers
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