Medical Claim Assessor (SG CS Claims)

Medical Claim Assessor (SG CS Claims)

AIA Group
2-5 years
Not Specified

Job Description

Bring your career aspirations to life with AIA!Assess outpatient and inpatient hospitalization claims from Group policyholders as per stipulated benchmarks and requirements
Job Responsibilities:
  • Responsible to assess and pay the outpatient and inpatient hospitalization claims.
  • Responsible to review and pay cases that exceed authority limit.
  • Meet department and individual quality target, turnaround time and productivity benchmark.
  • Ensure all special account policy is attended and resolved within the agreed timeline.
  • Communicate closely with 24/7 contact centre and ensure emails are responded timely.
  • Assisting team members within the team as and when required.
  • Assist on general administration and any special allocated tasks as and when required.
  • Seek to understand rationale with facts for better claims analysis.

Job Requirements:

  • Education: Degree in Bioscience, Medical Science, Nursing related field of study.

  • Language: Proficient in spoken English and Mandarin

  • and follow respective country's requirements

  • Experience: At least 2 years working experience as Claims Assessor in Insurance Industry, fresh graduate are encouraged to apply

  • Proficient in Microsoft Office (Word and Powerpoint).

  • Self-motivated and customer orientated.

  • Sound problem solving.

  • Time management skills.

  • Able to commit for long working hour including weekend and public holiday.

Job Details

About AIA Group

For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia, reinforced by our Purpose : to help millions of people live Healthier, Longer, Better Lives . Our Purpose guides the decisions we make and the actions we take as an organisation - empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. We believe that helping to create a healthier Asia is one of the most important and valuable things we can do for our communities, today and in the future.

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