Mobile Deposit Specialist (DUT-DAMANSARA UTAMA, PJ)

Mobile Deposit Specialist (DUT-DAMANSARA UTAMA, PJ)

Hong Leong Bank
Malaysia
3-6 years
Not Specified

Job Description


If you are looking to excel and make a difference, take a closer look at us…
maceutical, to name a few and with focus on payroll accounts.
Key Responsibilities and Accountabilities
Functional (job responsibilities)

  • Generate and qualify leads from internal and external lists to achieve acquisition goals

  • Source and develop client referrals to achieve acquisition goals

  • Develop sales proposal and customize by client

  • Schedule sales activity and ensure optimum pipeline generation

  • Make sales calls to new potential and existing clients

  • Negotiate effectively with clients

  • Conduct briefing and training to clients

  • Respond to sales enquiries and concerns by phone, electronically or in person

  • Ensure customer service satisfaction and good client relationships

  • Follow up on sales activities to ensure sales closure and accounts are open timely

  • Monitor and report on sales activities and follow up for management

  • Carry out market research and surveys

  • Participate in sales events and roadshows where applicable

  • Monitor competitors, market conditions and product development

  • Ensure all tasks are carried out in full compliance with guidelines and regulations

Managerial (team/group responsibilities)

  • To collaborate with other departments to create a unified experience

  • To create an achievement oriented working environment.

Organizational (organizational responsibilities)

  • Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain.

  • Continuous effort to improve business in support of building brand awareness and improving customer experience.

  • Ensure all sales proposals are delivered on-time and within scope

Requirements:
Education/Qualification

  • Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred

Experience

  • Min 3 years in sales experience

  • Experience in banking products, process and policies

Hong Leong Bank Berhad ( HLB) is a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned HLB various awards for its innovative approach in reimagining customer experiences and their banking journey. HLB’s digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
Expanding on our Digital at the Core ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our employees to drive life-long learning, achieve their career aspirations and grow talent from within HLB. HLB is the recipient of the Gold Award for Best Workplace Culture at the HR Excellence Awards 2019 for our efforts in nurturing a culture of high performance.
Thank you for considering HLB as your preferred employer and we look forward to receiving your application soon.

Job Details

Industry:

Other

Function:

IT

Roles:

Hong Leong Bank (“HLB) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.

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