Network Engineer

Network Engineer

OxyData Software Sdn Bhd
3-5 years
Not Specified

Job Description

Responsibilities:
• Provide efficient and effective technical support through pro-active management, performance fine-tuning and problem resolution in order to meet or exceed the agreed service levels with business
• Liaise with relevant IT teams to ensure that the systems/infrastructure is restored at the shortest time possible and thereafter to diagnose the problem and institute corrective measures.
• Provide technical consultation services to IT teams with regards to design, architecture and operations of new/existing systems from network infrastructure perspective.
• Capacity and Usage Management – Monitor capacity and performance of network infrastructure and propose improvements to maximize system availability.
• Availability and Performance Management – Management of infrastructure services availability, performance, events and alerts for preventative maintenance, fine-tuning and trouble-shooting.
• Installation and Configuration Management – Maintenance and management of network installation and configuration standards and guidelines.
• Problem Analysis and Tracking – Analysis of trends, events and problems, plan and carry out preventive maintenance to eliminate recurrence.
• Inventory Management and Software License Management – Maintain an up-to-date inventory of networking hardware and software; and its maintenance contracts
• Compliance and Integration Testing – Testing of new hardware and software or upgrades to ensure compatibility and security of the systems.
• Change Management – Assess change requests for production implementation while ensuring confidentiality and integrity of information.
• Installation and Configuration Management – Maintenance and management of network installation and configuration standards; including installation and configuration guidelines and procedures while considering security requirements.
• Assist in evaluation, selection, research and development of network technology, standards, upgrade paths and technology improvement plans.
• Prepare & update systems documentation and knowledgebase articles from a technical perspective for purpose of troubleshooting and recoverability.
Key Skills / Knowledge and Behaviors (if applicable)
• Graduate IT degree with minimum 3 years working experience in networking industry providing 24x7 network support services.
• Good conceptual and practical understanding of the TCP/IP and transport protocols in the local and wide area network environment
• Proficient knowledge in switches (Cisco, Juniper), routers (Cisco), WAN optimizer (Riverbed), load balancers (F5, Radware), web accelerator, network management tools (PRTG, MRTG, Compuware, Tivoli ITNM/ITNCM, Cisco ACS) and network services (such as SNMP, NTP, DNS, DHCP, Syslog)
• Familiar with common internet applications, firewalls (Cisco, Palo Alto, Fortinet, Checkpoint), IPS/IDS, anti-DDOS solution, endpoint security, firewall rules analyzer (Algosec)
• Ability in developing technical standards and standard operating procedures
• Excellent analytical and problem solving skills
• Strong communication and writing skills
• Practical experience in disaster recovery and high availability environment
• Able to work under pressure and tight timelines
• Knowledge of information security and ITIL processes is preferable

We are local 100% Malaysian-owned MSC status company established in 2006 serving ASEAN region. Our core competencies are in IT Managed Services, Dev/Ops, Outsourcing, Analytics development services, and Microsoft Platform development such as SharePoint, Power Platform, Dynamics CRM, and .NET/Mobile Application development. We help our clients to realize their results through digital transformation using our innovative IT services and software solutions.

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Skills/Roles I hire for: .NET, Sharepoint, C#, Mvc, Microsoft Technologies, Datawarehousing, Bi, Java, Crm, Erp

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