Network Resident Engineer

Infowhiz Solutions M Sdn Bhd
Selangor
1 - 3 Years
60122 - 77300 MYR

Job Description

- Monitor daily Network, travel from Firewall to Core switch
- Perform troubleshooting on network, firewall and core switch job if any.
- Initiate escalation to product vendors or principles for resolution/workaround.
- Provide ownership of troubleshooting process, if multiple vendors involve.
-Provide/Prepare daily Network Security related issues report as per customer request in a
predefined format.
- Submit incident/problem report management, after each problem had been resolved if
necessary.
- Support ongoing efforts in defining best practice policies for Network Security product and
applications used by Client.
- Involve in software upgrade/patch/fixes activity.
- Submission of Key Performance Indexes (KPI) and Weekly Operation Reporting such as
utilization, errors, malware, breaching, threats, vulnerabilities and any other related Network
Security issues.
- Any other related task within Network Security product line and issues as and when requested
by client

System Integrator specializes in Disaster Recovery, Server, Storage, Virtualization, Network Infrastructure and Security solutions.

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