Operation Executive (Cross Border)

Operation Executive (Cross Border)

Ninja Logistics sdn bhd
Not Specified
Not Specified

Job Description

Job Description :
1. Strategy & Development
    • Contribute to the implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance

2. General & Task Management
    • Manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
    • Implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance
    • Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
    • Recommend optimal transport modes, routes or frequency
    • Select carriers/suppliers and monitor service against performance criteria
    • Ensure vendor / suppliers compliance with company policies or procedures for product transit or delivery
    • Resolve problems concerning transportation, logistics systems, imports or exports or customer issues
    • Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others
    • Assess and make recommendations for logistics processes in potential new facilities or plants and advise of cost implications and efficiency
    • Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
    • Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports
    • Identify savings by removing waste or unnecessary steps in the logistics process
    • Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organisation to aid customer service and cost improvements
    • Ensure metrics, reports, and process documentation is available
    • Ensure all relabel / redeliver orders are dispatched on time
    • Ensure products are shipped appropriately to ensure quality of goods during transportation
    • Take control of packaging and provide appropriate, cost effective, high quality solutions
    • Take responsibility for accuracy of labelling to ensure correct parts/finished assemblies reach correct customers at the correct time
    • Ensure compliance with import/export regulations/customs regulations and legal and health and safety requirements
    • Support new business initiatives and projects and contribute to review meetings and change process. Ensure effective logistics implementation takes place relating to the changes

3. People Management
    • Manage and execute high performance as a team that meets agreed and delivers best practice results, added value and continuous improvements
    • Report on achievement of targets and identify any actions required
    • Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

4. Relationship Management
    • Develop and maintain strong relationships with all connected with the logistics process
    • Liaise / advice and consult sales team to make sure all parcel commodity safe for custom clearance

5. Skills & Attributes
    • Proven management skills with the ability to optimise team performance and development
    • Highly skilled communicator with the ability to form and maintain good relationships internally and externally
    • Strong interpersonal, negotiation and influencing skills
    • Task focussed
    • Proven analytical, problem solving and organisational skills
    • Strong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
    • Project management skills
    • Excellent attention to detail skills

    • Proficient in written and spoken English and Malay.
    • Strong Excel/data analysis and communication skills - ideal candidate will be able to showcase demonstrated competence in this area with structured thinking
    • Detail-oriented, with excellent organizational skills and a strong sense of job ownership
    • Adaptable, proactive, and possess a positive attitude and work ethics
    • Able to multi-task and is results-driven
    • Flexible with working hours to meet deadlines for tasks and projects
    • High conscientiousness, client-centricity, and good communication skills
    • Applicants with minimal work experience but possess good academic results with relevant internships, and outstanding co-curricular records are welcomed to apply
    • Demonstrated experience working with MS Excel to generate insights
    • Previous experience in logistics, custom clearance or 3PL management or similar activities.

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Job Details





Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

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