Order Fulfilment Manager

Order Fulfilment Manager

Snaphunt Pte Ltd
3 - 7 Years
Not Specified

Job Description

The Employer

Our client is a wallpaper manufacturer and supplier company that has built a brand around quality and reliability.

The Job

You will be responsible for :
  • Monitoring courier performance against KPIs and ensure it is optimised
  • Consistently reviewing order fulfilment process to ensure performance is at an optimal level, identify gaps and recommend solutions to improve efficiency and customer satisfaction
  • Analysing and tracking stock availability and ensure stock levels correlate with sales forecast
  • Attending to customer order queries or escalated issues regarding delivery, quality etc. and conducting follow-up until case has been closed.
  • Conducting end-user testing and liaising with development team to provide feedback on system developments.

The Profile

  • You have a degree with at least 3 years experience in an Order Fulfilment or similar role.
  • You have experience in inventory management and handling external vendors.
  • You have strong interpersonal skills and are able to communicate ideas and insights to multiple stakeholders
  • You are analytical, pay strong attention to detail and have a strong business acumen.
  • You are highly goal driven, adaptable and work well in fast paced environments

The Offer

  • Vital role in enhancing customer satisfaction for an established company
  • Career growth opportunities with performance
  • A company that promotes employee engagement
Ref :71011186

Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching. Looking for a new role Submit your CV on https://snaphunt.com Now live in Singapore, Indonesia, Malaysia, India, Hong Kong, Philippines, Vietnam, Thailand, Bangladesh & Sri Lanka.

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