PAMB | Executive, Product Engineer - PRUService@Pulse

PAMB | Executive, Product Engineer - PRUService@Pulse

Prudential Financial, Inc
3-6 years
Not Specified

Job Description



At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that can shape, an inclusive workplace where ideas are valued and a culture where can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.Job Summary:
The incumbent is responsible for full stack development in a Pulse centric environment with high performance global teams for application delivery.
Provide the technical solution for seamless experience in customer onboarding, customer servicing and customer promise area.
Increase the customer experience NPS and reduced complaints.
Increase the adoption of capabilities available in PruService@Pulse and related areas.Principal Duties & Responsibilities:
  • Design / Document / Implement / Test / Deploy systems & solutions to meet the global COE roadmap.
  • Analyze business requirements to perform feasibility studies / gap analysis / functional / technical design for existing and new systems.
  • Examine existing systems design and processes to improve effectiveness & efficiency.
  • Research and recommend technologies and solution design to fulfil business requirement.
  • Work closely with global COE teams.
  • Develop the system accordingly to the agreed user and technical requirement.
  • Perform and coordinate SIT and UAT activities.
  • Responsible for production deployment and relevant change management process.
  • Work closely with other organizational units and external parties in systems implementation.
  • Ensure complete knowledge transfer from external solution providers to provide effective support on systems after go-live.
  • Responsible for functional / technical / administration / operation documentations of supported systems.
  • Active involvement in production support to ensure systems availability and stability.
Job Specification:
  • Degree in Information Technology from an accredited institution.
  • At least 3 years of experience in IT application development environment.
  • Strong analytical and problem solving skills.
  • Knowledge in programming languages such as Java, SQL, Web Services is preferred.
  • Knowledge in SCRUM and other Agile development methodology would be an added advantage.
  • Independent and highly analytical individual with good problem solving skills
  • Willing to accept significant responsibility and accountability

Job Details

Employment Types:

Industry:

Other

Function:

IT

Prudentialplc provides life and health insurance and asset management, with a focus on Asia and Africa. We help people get the most out of life, by making healthcare affordable and accessible and by promoting financial inclusion. We protect people's wealth, help them grow their assets, and empower them to save for their goals. The business has more than 18 million life customers in Asia and Africa.Prudential has been providing trusted financial security for 95 years and is listed on stock exchanges in London, Hong Kong, Singapore, and New York. We are proud to be included in the 2022 Bloomberg Gender Equality Index. The index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI . Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

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