PMO Project Coordinator - Telco Industry

PMO Project Coordinator - Telco Industry

PCCW Solutions Malaysia Sdn Bhd
Kuala Lumpur
5 - 9 Years
103067 - 206133 MYR

Job Description

Major objectives:
To contribute to the achievement of business plan objectives and the efficiency and effectiveness of the organization by: 

a) Assisting the Head of PMO and Head of Delivery in providing support and administrative duties for the PMO office
b) Coordinating PMO processes, systems/tools and ensuring governance is adhered to and that reporting is actioned by Program/Project Directors/Managers
c) Coordinating PMO activities including coordination of the PMO SharePoint site, Program Management tools, mailbox, calendar and assisting with development/delivery of Program learning and development workshops
d) Supporting the Program team in driving the organization towards:
i. interpreting the strategy into targeted initiatives
ii. translating the initiatives into achievable programs and/or projects
iii. scheduling the portfolio of projects (through an overall program plan)
iv. coordinating information and program / project reporting
v. understanding the impact of overall programs across organization business and operating models
vi. supporting maintenance of Program tools and methodologies.
Responsibilities in PMO:
a) Assist the Head of PMO and the Head of Delivery by coordinating Governance activities and initiatives to improve capability, including developing training material, communications and the analysis of information
b) Organize (and schedule) Program meetings with Boards, Steering Groups, Program/Project Directors/Managers and other Program stakeholders. Support preparation of materials for meetings and ensure distribution in a timely manner
c) Assist the Head of PMO in compiling Program status reports
d) Maintain accuracy of Program plan
e) Regularly update program risks, assumptions, issues and dependencies (RAID) logs
f) Support Head of PMO with Program/Project Health Checks
g) Maintain PMO documentation and knowledge management across all PMO systems, processes and platforms (including SharePoint and Program Management tool) and champion best practice
h) Coordinate collection of feedback from the business in relation to PMO products/services e.g. Program Management platform, SharePoint, project templates and governance processes
i) Day-to-day management of PMO platforms (SharePoint and Program Management tool) including communications and coordinating system upgrades/enhancements
j) Support the Head of PMO with Program resource plan (forecast vs. utilization) k) Attend project scoping, requirements and lessons learnt workshops as required and collate action points
l) Support with all Program/Project management administration tasks e.g. archiving projects/program files into central repository following common structure and document control system
m) Provide administrative support for program meetings
n) Support PMO and Program managers with the on-boarding process for new staff members
o) Take minutes at meetings and capturing decisions, actions and RAIDs, ensure follow up against actions and update PMO systems (SharePoint, Program Management tool) accordingly
p) Act as a reference point for PMO queries and information and be an advocate for project best practice q) Maintain processes to ensure project management documentation, reports and plans are accurate, complete and adhere to
r) Track and report on program/project performance, providing a comprehensive and prioritized view of all programs/projects
s) Oversee PMO activities to support, during Head of PMO’s absence
t) Coordinate team budget, raise Purchase Requests to trigger PO
u) Coordinate event booking including training / travel / accommodation / catering for the PMO team as required.

Job Details

PCCW Solutions, the IT flagship of PCCW Group, is a leading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. We adopt cutting-edge technologies to empower clients transform digitally, create business values and success in the ever-changing economic environment.

With our global data center coverage and innovative Infinitum™ solutions suite, including Cloud, Advanced Analytics, AI, Digital and IoT solutions, we have digitally transformed businesses across many industries, revolutionizing the way they operate, and transforming customer experiences along the way.

PCCW Solutions has been at the forefront of driving innovation and delivering industry-specific solutions for enterprises clients to accelerate their digital transformation, and playing a key role in supplying and maintaining some of the most critical IT systems in the public sector.

We have Pan-Asia regional presence in Singapore, Malaysia, the Philippines, Hong Kong, Macau, Taiwan and mainland China with 12 office locations across the region. Our Singapore office serves as the regional hub for Southeast Asia, supported by the regional delivery centers in Malaysia and the Philippines. With our extensive, widely-recognized business credentials and experience in managing large-scale projects, PCCW Solutions has become a trusted partner to a diversity of organizations from different sectors.

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