Pre & Post Sales Specialist (Technical)

Pre & Post Sales Specialist (Technical)

MEASAT Satellite Systems Sdn. Bhd
Selangor
3-10 years
Not Specified

Job Description

Representative Activities

Pre and Post-Sales Support
  • Providing pre-sales and post-sales engineering support to Sales & Marketing, including but not limited to the preparation of the Technical Proposals, Satellite User Handbooks, MEASAT Satellite Technical User Guides, and trainings to customers.
  • Lead in specifications and engineering of customers’ satellite networks, not limited to link budget analysis, recommendation of equipment for service, project lead the service/system design.
  • Lead in gathering of customers’ requirements to support Value Add solutions to meet customers’ requirements.
  • Support in remote site management, i.e. project manage installers deployment, asset tracking, RMA, site performance tracking.
  • Coordinate with Customers, Sales, Engineering and Operations departments for transponders and service links activation.
  • Lead in post-sales technical issues, not limited to carrier/service performance, due to local, satellite and ground equipment issues.
Processes and Procedures
  • Assist in creation of Operational Processes between various departments in the company and customers to ensure smooth work flow.
  • Assist in Transponder Management of the satellites, which involves frequency planning & optimization of transponder’s bandwidth and power.
  • Draft and follow through on technical scope of work in contract discussion with internal and external customers
Others
  • Assist in Product Development, i.e. develop Product Plans (Technical) for various VAS service such as Internet Broadband, WIFI Hotspot Solution.
  • Support future satellite projects by evaluating various satellite payload options.

Candidate requirements
• At least 3 years working experience in satellite related industry field, preferably experience in planning and implementing VSAT, Hub topology for various services.
• Candidates with IP, broadband technology experience would be an added advantage.
• 1st Class Degree holder, or CGPA above 3.5 in engineering discipline.
• Able to work independently with minimum supervision and guidance.
• Dynamic, result-oriented, responsible and high standards of professional integrity.
• Excellent interpersonal and communication skills and good command of English.
• Willing to travel.

About MEASAT


MEASAT is a premium supplier of satellite communication services to leading international broadcasters, DTH platforms and telecom operators. With capacity across a fleet of five communications satellites, MEASAT is able to provide satellite services to over 145 countries representing 80% of the world’s population across Asia Pacific, Middle East, Africa, Europe and Australia.

The MEASAT fleet includes the state of art MEASAT-3/3a satellites at 91.5°E which support Asia’s premium DTH and video distribution neighbourhood. The MEASAT fleet will be further strengthened over the next two years with the addition of AFRICASAT-1a at 46°E in Q4 2012 and MEASAT-3b at 91.5°E in Q4 2013.

Leveraging facilities at the MEASAT Teleport and Broadcast Centre, and working with a select group of world-class partners, MEASAT also provides a complete range of broadcast and telecommunications solutions. Services include 3D, high definition and standard definition video playout, video turnaround, co-location, uplinking, broadband and IP termination services.

For more information, please visit www.measat.com.
We have an immediate vacancy for a highly motivated and qualified candidate to join our team.

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