Pre-Sales cum System Engineer (ELV)

Pre-Sales cum System Engineer (ELV)

Agensi Pekerjaan EPS Consultants Sdn Bhd
2-5 years
Not Specified

Job Description



Client Background:
Specialist and market leader in providing enterprise security system, integrated door access control, and total customization solution.
Industry: Electrical
Location: Puchong
Tenure: Permanent
Working Hours: Mon-Fri
Remuneration: up to RM 5000- Subject to experiences
Responsibilities
1. Supporting Sales & Marketing
a) Set-up system and prepare presentation slides and documents for product demonstrations and proof of concept.
b) Conduct site-surveys, obtain inputs from relevant stakeholders and provide solutions to align system design within customer's requirements.
c) Prepare related technical documents for marketing events.
2. Technical Support
a) Work together with technical team and customer to resolve issues/problems escalated from helpdesk team.
b) Conduct data collection and analysis to determine the root cause of the issue and provide solutions to prevent or to minimize such issue from recurring.
c) Facilitate transfer of knowledge and technology by conducting training to customer, internal technical support staff and helpdesk staff on problem solving skill and product functioning
3. New Product Exploring and Testing
a) Perform in-house or on-site testing and commissioning for new hardware products and software application.
b) Continually enhance product knowledge for self by attending training conducted by vendor/supplier.
c) Prepare user manual/configuration guidance to customer and internal technical staff for new hardware/software features
4. Assist On Project Implementation
a) Assist in the project implementation on the system development technique and quality assurance ensure successful project installation and reliable system performance.
b) Prepare relevant documentation and drawing for T&C for project handover purpose.
Requirements:

  • Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

  • Short notice will be preferred

  • Languages: English, Malay, Mandarin

  • Willing to travel within Klang Valley

IIf If you are interested in the position, kindly apply directly online by clicking on the Apply button. Thank you.

Job Details

Employment Types:

Industry:

Function:

IT

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