Premier Banking - Relationship Manager (Bukit Mertajam)

Premier Banking - Relationship Manager (Bukit Mertajam)

Oversea-chinese Banking Corporation Limited
Malaysia
3-5 years
Not Specified

Job Description


Job Description :
Roles & Responsibilities
What you’ll do:
  • Hold key responsibility to acquire, develop and deepen relationship with a portfolio of premier banking customers in accordance with relevant business goals.
  • To provide professional wealth advisory, financial analysis and solutions to our Premier Banking customers and thus helping them in achieving their life goals.
  • Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
  • Embrace digital and technology in banking solutions with the objective of promoting highly efficient, fast, and accurate services to our customers.

Service
  • To provide excellent customer experience to our Premier Banking customers at all touch points via 3 distinctive service elements i.e. cared for, excellent and enhanced value.
  • To build sustainable relationship with our Premier Banking customers though timely follow-up and anticipation of customers’ needs.

Compliance
  • To adhere to all related policies, regulatory, risk and compliance matters.
  • To ensure no operational and control lapses.
  • To ensure timely submission of reports for both statutory and regulatory.
  • To ensure zero defect in account opening, sales transactions execution, loan submission and related matters.
  • To provide fair dealing in all matters with our customers.

Benefits:
  • Annual Leave, medical and insurance coverage
  • Attractive Incentive scheme
  • Recognition & incentive trips
  • Wealth Academy
  • Structured career progression
  • Guided advisory and specialist support
Qualifications
Job Requirements:
  • Bachelor’s degree, in any field, from an accredited university / colleges.
  • Have high level of self-discipline and possess strong interest in financial planning, bancassurance and investment products. Keen to work in a sales driven environment.
  • Preferably with 3 - 5 years’ experience in sales and client relationship management.
  • Priority is given to those with licenses and related accredited certifications (PCE, CEILI, CUTE, IPPC).
  • Possess good interpersonal and communication skills; able to deliver high quality customer service.
  • Possess a valid driving license & own transport.

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