Process Analyst

Process Analyst

Nityo Infotech Services Pte. Ltd.
Other - Malaysia Singapore Hong Kong
5-15 years
Not Specified

Job Description

Primary Responsibilities
• Demonstrates opportunities for best-in-class process management to the process owner
• Models, simulates and enhances business process diagrams (for example, using a graphic-oriented business process analysis/modelling tool)
• Communicates and translates requirements effectively between business process areas and IT Solutions team
• Searches internal and external resources for pre-built models, templates and services to meet process needs
• Determines and documents the impact of change and suggests policy, goal and rule changes
• Performs continuous reviews to align processes (for example, models, goals, expectations) with changing business conditions
• Maintains and shares process knowledge by embracing methods, techniques, notations, standards and best practices
• Shows process stakeholders how to identify and solve process challenges through simulation of different scenarios, analysis of performance metrics and advanced optimization techniques
• Ensures proper coordination between the IT organization and process owners by defining conceptual and contextual levels of detail in the business process models
• Bachelor of Science degree or related business discipline
• Five years of process improvement experience; especially experience that leverages technology as part of the solution
• Project management experience
• Business domain experience in the process areas being supported.
• Trading, distribution industry experience will be plus
• Familiarity with balancing cross-functional business initiatives
• In-depth experience with process redesign methods (such as business process re-engineering, Six Sigma or total quality management)
• Able to lead ownership transfer from project teams to the business
• Knowledgeable in designing and constructing business processes, subprocesses and their links to automated tasks in IT
• Exposure of multiple IT system implementation will be a strong plus
• Hands-on experience with process modeling, analysis and simulation tools
• Knowledge of relevant business process standards (for example, business process modeling notation)
• Ability to adapt to rapidly changing technology and apply it to business needs
• Strong analytical and conceptual skills and the ability to create original concepts on projects
• Ability to analyze project needs and determine resources needed to meet objectives and solve problems that involve remote and elusive symptoms, often spanning multiple environments in a business area
• Works well with others
• Strong communications skills
• Strong meeting-facilitation skills
• Strong project and time-management skills
• Respected leader and team player
• More interested in results than personal preferences
• Intellectually inquisitive

Nityo Infotech Corporation ( is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo Infotech has operations in 10 countries with 15 offices across globe includes US, Europe and Asia. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. Nityo provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, telecommunications and utilities, Top notch System Integrators, and independent software vendors. Nityo is a SAP Service Partner & also has created Center of excellence for Oracle/PeopleSoft technologies.

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