Job Description :
Provide end user service support and resolve problems to the end user’s satisfaction. Troubleshoot end user s computing issue, and hardware issue PC, server, printer, etc.
•Provide troubleshooting and first level diagnosis of IT pr
Job Description :
Application Support
Permanent
Malaysian
Menara LYL, PJ
MYR 114,000
4-7 years :
* Analyze and explore opportunity to improve production processes
* System project owner to make plan and schedule
* System owner to maintain
Job Description :
- Developing software solutions according to requirements and design- Provides first level system support to customer (troubleshooting and problem resolution)- Perform software application maintenance, development, testing & debugg
Looking for talented Application Support Engineer who has strong passion in providing continuous application/software support to be part of a software house which specializing in Banking and Financial Solution.
The deskside support engineer's vital goal is to deliver support to an organization’s desktop, laptop to ensure all computers, network connections and software are functioning smoothly.
Job Description :
Get to know our Team:
When you're an engineer at Grab, you are part of the heart and soul of the company. Our passion is anchored in the work that we do, and this is reflected in the impact we make on millions of lives on a daily
More than 4-6 years of working experience in a related field is preferred
Technical Skills (Intermediate Level): RedHat Linux, Java, Phython, Unix & Shell
Script, IBM WebSphere
Being the first point of contact for customer
Respond to incoming issues either by incoming calls / incoming incidents in ServiceNow accurately
Respond to customers requests efficiently and escalate to higher level teams as required
Provide suppo
Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues.
In this role, you will be providing enterprise-level assistance to our customers through diagnosing and troubleshooting software and hardware problems as well as installing applications and programs.
The IT Application Management Specialist will provide first line of technical support to designated customers.
The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution
Perform application support and maintenance to meet required service level agreement.
Resolve hardware and software issues via call or remotely
Troubleshoot and provide solutions to software and hardware
Provide remote technical support to clients