Program Specialist

Program Specialist

ATD Solution (M) Sdn Bhd
Kuala Lumpur
1 - 3 Years
34356 - 51533 MYR

Job Description

Responsibilities :

• Constantly follow up on customer enquiries and being to log and identify business lead & opportunity
• Engage in sales and marketing activities/ campaigns to promote on programmes and services offered
• Address customer service issues expeditiously. Answers calls and reply client’s email promptly.
• Participate and assist with the execution in marketing activities, roadshow, exhibitions and networking events
• Strategies and generate leads to increase corporate account
• Initiate and maintain good working relationships with existing customer
• Deliver Key Performance Indicators as part of the responsibilities

Required Experience :

• At least 1 year of working experience in corporate
• Excellent telephone and email communication skills
• Driven by successes and disciplined in follow-up enquiry and lead to closure
• Excellent English written and communication skills
• Customer Service Skills: Candidate will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
• Candidate speak to customers about a product's different features, and answer any questions they might have.
• Ability to communicate in Cantonese & Mandarin will be a value added advantage.

ATD Solution (M) Sdn Bhd

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