Project Governance Manager (Enterprise Business & IT Application)

Project Governance Manager (Enterprise Business & IT Application)

Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd
5-10 years
Not Specified

Job Description

Primary Responsibility:
• Handle incident and problem management, corrective and preventive maintenance for system.
• Ensure the managed services partners perform production administration of procedures and safeguards of all production systems. Eg: system level configuration, execute and ensure operation readiness and festive readiness for system related services and projects.
• Lead as and incident manager based on cases and assignments with joint governance of the war room management.
• Accountable of the end to end global integration domain – ESB and API gateway while overseeing the service delivery from managed service partners to ensure stability, effectiveness, efficiency and quality of the IT services.
• Standby for critical incident escalations for quick recovery and investigate till the incident is permanently fixed.
• Ensure all changes and configuration is tested and have gone through the changed advisory board approval prior to deployment and implementation.
• Review and approve technical designs, FRS and CR as a domain owner while ensuring to adhere to the technology roadmap.
• Enforce IT and security policies, procedures and processes efficiently and effectively to ensure no repeating incidents occurs.
• Adhere to SOA governance, business and financial process through daily monitoring.
• Any other related task as and when is needed by the team.
• Degree and above in Computer Science, Telecommunication Engineering or equivalent.
• Minimum 8-9 years of working experience in vendor management, implementation of ERP solutions, project governance, design solutioning, critical incident management and service delivery.
• Good communication skills in English and Bahasa Malaysia.
• Skills required:
o Good understanding of Enterprise Service Bus (ESB) architecture and technology.
o Knowledge in system administration – configuration, production activity and etc.
o Project Management skills in ad added advantage.
o Understanding on how the technical infrastructure supports the business.
o Previous track record in technology delivery.
• Good team player, independent with a positive mindset.
• Adaptable to the flexible working hours and willing to work on long hours and/or standby.

20 years and that’s just the start of things to come. We believe in innovative recruitment in which our candidates’ interests are prioritized above all else, hence our motto “Candidates first. Everything else will follow. This believe led us to the birth of Intelek in 1999 and it’s a value we still hold true till today. Since then, we have grown exponentially to become Malaysia’s leading homegrown recruitment and headhunting agency with a total of two locations throughout Malaysia.

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