Project Manager - Digital Champion

Project Manager - Digital Champion

Carsome Sdn Bhd
2-5 years
8000 - 12000 MYR

Job Description

Review and evaluate processes across Operations, pinpointing where change in one area can impact systems, processes, inputs, outputs, and behaviors in other areas to enable faster change inside Operations and faster adoption by the customers.
To identify and deliver service improvement activities across Operations through deploying process improvement methodologies and the application of innovative thinking.
Educate and gain buy in from stakeholders on the principle and value of change initiatives and challenge their conventional thinking to improve, streamline and reinvent the process, system, and technology.
Lead Operations’ wide process improvement and digitization in collaboration with Technology and Product teams to improve cost effectiveness, higher process quality, faster delivery, and shorter lead time.
Collaborate with Technology and Product teams to grow the Digital Champions in both capacity and capability and drive technology programmes, eg. Dashboard and Workload tracker to facilitate technology adoption to improve functions performance and their team members well-being.
To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance.
Identify and develop measurement systems or tools to track adoption, utilization and proficiency of individual changes to ensure the changes would be sustainable.
Job Requirements:
Degree in or advanced degree in psychology, behavioural science, business management, IT or a related field OR Qualified by experience
5-7 years of experience in organizational change management, digitization related project management or a related field.
Solid understanding of change processes and their impacts on both individuals and organizations
Advanced analytical skills with experience collecting, organizing, analysing, and disseminating abundant information with accuracy
Exceptional verbal, written, and visual communication skills

Job Details

Employment Types:



IT , Others

Carsome is Southeast Asia’s leading used car trading platform with a presence in Malaysia, Indonesia, Thailand and Singapore. We offer professional, one-stop solutions to both car sellers and car dealers, providing car sellers a seamless, fast and convenient experience from vehicle inspection to hassle-free ownership transfer and instant payment.

Established in 2015, Carsome transacts over 40,000 cars annually, totalling more than US$300 million in transacted value. On average, one car is sold through our platform every 10 minutes. In December 2019, Carsome successfully raised US$50 million Series C funding from global investors. This new financing will strengthen our regional market leadership in the auto trading ecosystem and allow us to establish strategic partnerships offering the whole suite of value-added services, such as car loans, dealer financing, warranty and insurance, to car dealers.

Carsome is headquartered in Malaysia and currently employs over 800 people across the region.

About Recruiter




Active jobs

Functions : IT, Others

Industries : Automotive/Automobile/Ancillaries, Internet/E-commerce

Skills/Roles I hire for: Product Development, UI/UX

level Hiring For: Mid Level, High Level, Top Management

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