Project Manager II

Project Manager II

UST Global Singapore Pte Limited
Malaysia
10-13 years
Not Specified

Job Description


Job Description :
Service Delivery Manager
Requirement:
· 10+ years of Industrial experience required.
· Experience in DevOps Applications Support Service Manager manages L1 and L2 support Engineers to work on various application tickets and assist resolve them.
· Experience in Application development/application maintenance experience in cloud/DevOps models.
· Hands on experience in applications (Technical) such as neither in development nor in support.
· Experience in leading a team and building a team where necessary.
· Managing L1 and L2 24/7 application support team (Supporting internal developed tools/Application globally at the client site).
· ITIL Certified.
· Team/People management skills.
· Customer facing experience.
· Software development Project/DevOps Experience.
Other Requirements:
· ITSM certified would be plus.
· experience in cloud models or DevOps models is plus.
· Project Management experience and/or certification would be a plus
· Programming experience would be plus · Call center tech support experience would be plus

UST Global is a technology partner dedicated to transforming businesses, communities, and the people who live within them. Operating in 25 countries, we deliver future-ready digital transformation strategy services, products, and platforms that create new possibilities and help you imagine what’s next in financial services, healthcare, retail, manufacturing, semiconductor, and communications. But what matters most is the deep partnership we forge with you to solve the unique challenges you face today, while preparing you for tomorrow. That’s us together. That’s UST Global.

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