PUDO Key Account Executive (Support)

PUDO Key Account Executive (Support)

Ninja Logistics sdn bhd
Not Specified
Not Specified

Job Description



Job Descriptions:
    • Train and manage an existing network of Ninja Points for daily operational processes and solve issues for it to achieve its full potential.
    • Closely work with management and other departments to assist in market assessment efforts and provide on-the-ground insights
    • Building long-term relationships and with key clients (Shippers)
    • Ensure our partner following our SOP Guidelines (stores requirement, parcel packaging, cross check received items)
    • Attend inquiries, email, zendesk, slack within service level agreement (SLA)
    • Respond to shippers & partners queries in a timely and accurate way, via phone, email, chat or face to face.
    • Working closely with operation team to enhance better flow process
    • Working closely with admin team to enhance better flow process for all parties
    • Help sales team up-sell or cross-sell services and products
    • Monitor shippers complaints on system log and reach out to provide assistance


Requiments:
    • Bachelor Degree in any field.
    • Fresh graduates are encouraged to apply
    • Personable and a good communicator in both written & oral English. Other language skills will be a plus (Mandarin).
    • Self-starter with good initiative, and persistence to see us through this challenge
    • Proficiency in Microsoft Office suite and a good comfort level using enterprise software.


Submit a job application
By applying to the job, you acknowledge that you have read, understood and agreed to our (the Notice) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.

Job Details

Employment Types:

Industry:

Other

Function:

IT

Ninja Van is Southeast Asia's leading logistics provider, with the highest service coverage over 6 countries in the region.

Job Source : jobs.lever.co

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