QA Manager

QA Manager

Kuala Lumpur
4-9 years
Not Specified

Job Description

Why you should join

This is a great opportunity for you to advance in your career with a fast growing fintech company! You will be a part of managing, and growing the APAC Operations team. In this role, you will build and deliver vendor operations through onsite coaching, Program Management and Operations Management, working hand in hand with third party vendors.
Role Responsibilities
  • Build and own operational relationships across key partners in User operations, external vendors and Internal teams
  • Lead Business Reviews and actions with vendors and oversee overall delivery of metrics
  • Improve workflow management, workforce management practices at the vendor site(s)
  • Act as an onsite coach and key bridge between external partners and internal team to deliver measurable process improvements

Role Requirements
  • Bachelor’s degree in a technical or analytical discipline
  • Minimum 2+ years of project/program management and/or Vendor management operations experience
  • Experience managing small to medium-d projects
  • Strong communication able to liaise with external and internal stakeholders
  • Experience in e-commerce, or payments (especially acquiring or gateway services)
  • Data centric, with knowledge of use of basic SQL, Python skills or equivalent experience
  • Six Sigma or equivalent in operations management

Interested applicants kindly reach out to [Confidential Information]
CEI No: R1980210 | Licence No: 07C3147


Xpand Group is a subsidiary of the Rubicor Group Ltd

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2003, 2004, 2005 & awarded “SARA Legend 2006 to 2008

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