Quality Manager

Quality Manager

ABB Malaysia Sdn Bhd
Kuala Lumpur
5 - 15 Years
Not Specified

Job Description

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

The Quality team is dedicated to implementing a culture and practice of excellence throughout the entire value chain of the organization, to increase customer satisfaction and improve profitability in a sustainable way.
ABB Distribution Solutions are a global leader in power distribution solutions, delivering pioneering low and medium-voltage innovations and services. We care about your tomorrow, providing solutions for a smarter, safer, environmentally friendly and more reliable flow and distribution of electricity.
You will be Establish and maintain a Quality Culture within Local ABB, by assuring and controlling Quality Systems, tools and teams in Kuala Lumpur; Malaysia. Reporting to Local Business Line Manager, you will exceed customers’ expectations while ensuring sustainable operations.


Your responsibilities

  • Working with local Management team to prevent mistakes and defects and avoiding problems when delivering solutions or services to customers.
  • Ensuring effective internal controls are in place to verify what processes to continue to meet customers’ requirements.
  • Ensuring the voice of the customers is represented within the local business, challenging the Management team with customer experience feedback and input to decisions.
  • Able to coach employees to evaluate risks, problems and solutions from customers.
  • Utilizing ABB Group aligned systems and tools to assist the Engineering functions with Product data and analysis to validate that product continue meet operation and customers’ expectation.
  • Deploying and maintaining the local Quality Management system to provide the local business policies, regulations and processes that sufficiently describe the value chain activities.
  • Performing audits and ensuring the use of analytics of Quality data from all parts of the operation to identify risks, failures and non-conformances within local business, its suppliers and customers.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background :
  • A Bachelor’s degree in Engineering (Electrical/Electronic) with more than 5 years’ experience in managing production quality is preferred.
  • Drive to exceed goals & improve business practices for higher performance levels.
  • Define own plan within larger strategy & contribute to strategy beyond own area.
  • Actively demonstrate teamwork & facilitate collaboration
  • Giving behavioral feedback & develop talent systematically
  • Change leadership - define a case for change & mobilize individuals to change
  • Intercultural sensitivity and effectiveness - function well across cultures & act as facilitator between cultures.
  • Anticipate and addresses evolving customer and market needs & build close and sustainable customer relationships.

ABB (www.abb.com) is a leader in power and automation technologies that enable utility, industry, and transport and infrastructure customers to improve their performance while lowering environmental impact. The ABB Group of companies operates in roughly 100 countries and employs about 140,000 people.

More about us
Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join ABB and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams. Above all, challenge yourself every day. Let’s write the future, together.

Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated.

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