Readiness Function Specialist - KR

Readiness Function Specialist - KR

Teledirect Telecommerce Phils Inc
Malaysia
2-5 years
Not Specified

Job Description


#BeHappier
Do you want to be part of an award-winning, premium, and fast-growing outsourcing provider Do you want to work in a company that puts your growth and happiness on top of its priorities
We are looking for awesome additions to our growing workforce. Be home, belong, and start your #BeHappier journey with TDCX today!
Top Reasons to work with TDCX
• Attractive Remuneration
• Comprehensive Medical Care and Insurance Coverage
• Premium and Instagrammable Workspaces
• Engagement and Recognition Programs
• Strong Learning and Development plans for your growth and career acceleration
• Easy to locate area with direct access to public transport
• Positive culture for you to #BeHappier at work
• Enjoy flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company with 25 years of experience and more than 200 industry awards
What is your mission
• Reach prospective advertisers through phone and email and assess their compatibility to advertise with Digital Marketing Client.
• Conduct a Needs Assessment to determine which team is most appropriate to service the customer.
• Route customer to the appropriate team either by setting a follow-up appointment with a sales rep or routing the opportunity through systems as required.
• Be involved in various types of activities such as planning business events and implementing them.
• Set reasonable and clear expectations that lead to satisfied customers
• Sending out direct mails and following up over the phone until decision makers are reached or maximum numbers of contact attempts have been reached.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for
• Candidate must possess at least a Bachelor's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
• Successful track record in directly driving business, highly motivated
• Is passionate about sales and has a genuine interest for online marketing
• Creative mindset and good understanding of client’s needs.
• Strong communication skills and a flair for selling creative market solutions
• Excellent verbal and written communication skills in English and the language of supporting market

Job Details

Employment Types:

Industry:

Function:

IT

We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, Spain, and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.We are guided by a talent philosophy — selecting and employing the best professionals to make the outsourcing industry better for our people and our clients.Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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