Sales Administrator

Sales Administrator

Standard Chartered
Johor Malaysia
Not Specified
Not Specified

Job Description

About Standard Chartered 
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  
To us, good performance is about much more than turning a profit.  It%27s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 
We%27re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

  • Adhere to all updated processes %26amp; procedures from PS HR, PS Risk %26amp; Compliance, PS Learning %26amp; Development and PS Finance
  • Update New Submission team-site and clear all pending
  • To review full submission forms %26amp; documents prior AIP/transact input
  • Revert and advise Team Leader / Sales Staff for amendment on every error detected
  • Update Error tracker
  • To ensure accuracy in AIP / transact input
  • Flow cases to Filenet after AIP/transact input
  • Person in charge to contact respective team in any incident of system hiccups
  • To ensure all Team Leader / Sales Staffs having a proper understanding submission documentation %26amp; process with the standard of compliance that required for audit purpose by tracking using team-site and updated at all time.
  • Provide advise %26amp; recommendation to Sales Team on any matters regarding system, documentation %26amp; process.
  • To ensure AIP/Transact error at %26lt; 2%
  • AIP reconciliation
  • Compile daily/weekly/monthly reporting
  • Assisting Asst. Manager, Sales Support on admin affairs 

  • Risk Management 
    • Ensure a full understanding of the risk and control environment in area of responsibility

    Regulatory %26amp; Business Conduct
    • Ensure Compliance with regulatory requirements pertaining to:
    • Bank’s Group policy %26amp; Standards
    • Local Laws and Regulations
    • Bank’s Code of Conduct
    • Customer Data Confidentiality
    • Money Laundering
    • Customer Due Diligence
    • Exercise due care and diligence on matters related to Money Laundering in the day to day operations, which include account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, supporting changes in the operating procedures, acquire relevant knowledge and training and  providing support to superior and subordinates.
    Key Stakeholders
    • Country Client Acquisition, Country Relationship Business Banking and Employee Banking teams

    Apply now to join the Bank for those with big career ambitions. 
    To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

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