Sales Consultant, Personal Financing

Sales Consultant, Personal Financing

RHB Banking Group
Perak Malaysia
1-4 years
Not Specified

Job Description

Primary Objective:
  • Solicit and promote sales of Personal Financing (PF) product to achieve business KPIs.
  • Deliver superior customer experience.

Key Responsibilities:
  • Solicit and promote sales of PF products.
  • Achieve individual sales targets and contribute towards the achievement of Group targets.
  • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self generated leads.
  • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers.
  • Cross selling of other retail banking products such as ASB, PF-i, Credit cards and etc.

Customer Service
  • Ensure high standard of customer experience in line with the quality and standards set by the Bank

  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank

  • Ensure that the physical premise is well maintained inline with the quality and standards set by the Bank

  • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision.
  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results.
  • Strong selling and negotiation skills (Preferably with at least 1 year of sales experience in financial industry).
  • Strong interpersonal skills and service oriented (Natural at interacting and building trust with mass customers).
  • Demonstrates initiative, perseverance and passion in delivering results within fast paced and highly demanding environment.
  • Ability to relate and connect to local community (Preferably with established local network / contacts).

  • Good communication skills (Local knowledge and dialect is a plus).
  • Basic understanding of finance and banking products is a plus.
  • Basic computer skills.


  • Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards.

Job Details

Employment Types:



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