Sales Support

Sales Support

Agensi Pekerjaan EPS Consultants Sdn Bhd
Selangor
1-4 years
Not Specified

Job Description



Client Background: Well-Established Logistics Company with over 60 employees in Malaysia.
Location: Kota Kemuning
Headcount: 3
Tenure: Permanent
Remuneration: Basic Salary
Responsibilities:

  • Generates and processes new sales leads as necessary

  • Answers phone calls from customers and deals with problems as they arise

  • Takes sales information and puts it into an easily readable format

  • Follows up with customers to make sure that they are satisfied with a particular product

  • Makes sure that sales persons are on track with sales goals

  • Meets with other departments to make sure that sales people are doing their job correctly

  • Provides any necessary data or reports to the sales team

  • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary

  • Arranges appointments with clients and sales team

  • Acknowledges customers by responding to emails, texts, and phone calls

  • Updates all contact information for clients

  • Deals with any customer complaints and resolves the issue as necessary

  • Arranges travel and accommodations for any sales person that is meeting clients outside of the office

  • Does any necessary administrative work including filing reports or presenting sales team with necessary documents

Requirements:

  • Min. 1 year of experience in coordination, inbound and outbound calls.

  • Skills in supporting customers and sales team.

  • Logistics background is an added advantage.

  • Independant and able to work in fast paced environment.

  • Willing to work on alternate Saturday.

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