Salesforce Solution Architect

Salesforce Solution Architect

Realm Hr Solutions Sdn Bhd
5-7 years
Not Specified

Job Description

Salesforce Solution Architect
Job Location:
Kuala Lumpur
Nationality: Local Malaysian & Expats residing in Malaysia ONLY
About Company: is an Irish-based multinational company that provides consulting and professional services. A Fortune Global 500 company
Why join us

You will have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
We are looking for:

We are currently looking for a Solution Architect with good functional and technical knowledge in Salesforce and CloudSense platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the project.


• This role will define the overarching thought leadership and Solution Architectures, that enable and release the maximum business value of Salesforce technology for our clients
• Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain
• This role will bring targeted Accenture assets and offering to client situations, leveraging knowledge gathered through connecting with Accenture’s lines of business and inquiry into client pain points
• Engaging in the Salesforce community to foster a sense of collaboration and support to drive mutual professional growth.
• Based on client requirements define and refine integrated enterprise solution architectures leveraging Salesforce technology
• Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials
• Solutioning and effort estimation for requirements
• Defining delivery approach, plan and staffing
• Define master data management, data migration & data integration strategies
• Leading and ensuring the successful delivery of and other CRM implementation engagements
• Managing resource requirements and project team members
• Leading business and functional requirements definition and prioritization/scoping of requirements
• Complete fit gap analysis of functional requirements against features and functionality
• Maintaining and coordinate communication with the customer throughout each project
• Disseminating best practices on solution positioning and delivery
• Supporting pre-sales activities inclusive of participating in sales calls and proposal development


• Minimum of 5-7 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements
• At least 3 years’ experience in a consulting environment and telco industry
• Extensive solution definition experience including evident experience and knowledge of:
  • CRM System and Solution Architecture design (functional & technical),
  • Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints
  • Application and Integration patterns
• Relevant certifications, ideally in Salesforce, CloudSense or Architect certified
• Ability to engage with senior clients in a business centric, business outcome-oriented dialogue
• Ability to articulate the relevant platform value proposition
• Customer oriented and great at building client relationships
• Desire to work in a dynamic work environment and be creative within a team
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Desire to work in an information systems environment
• Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills

REALM HR SOLUTIONS - While the fact is that we are a very young firm legally existing, the 2 people behind are sure to make this a strong firm with close to 2 decades of collective experience working very closely with recruitment and HR teams at large across the APAC region, specifically in SEA and INDIA regions.

We have actively engaged and helped hiring teams hire better and faster from both IT and NIT industry segments. Our success comes with our approach that we take - 'what matters is how deeply we understand the recruitment teams needs and act accordingly'. Our flexibility to focus on what needs to be done now is always preceded by what we have done. Every role/hire/organization needs are different. We have learned this in the last 2 decades well.

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