Job Description :
• Prepare and present quarterly AP dashboard metrics and monitor exceptionsimpacting such metrics to ensure P2P & BPO team performance is meeting predefined SLA and KPI.• Assist manager in managing P2P daily operations and escalate any issue tomanagement on a timely manner.• Chairing BPO governance call & Affiliate governance call.• Provide Tier 2 support for P2P escalations and BPO Accounts Payable activities.• Provide guidance to team members on operation issues.• Troubleshoot issues with invoices processing, shopping carts, purchase ordersand vendor master data.• Subject matter expert on P2P processes with deep understanding of how theaccounting is implemented and automated in SAP, together with allinterdependencies with SAP sub-ledgers and other enablers.• Strong knowledge on overall P2P Global Service Design.• Ensure P2P process flows, SOPs and job aids are kept up to date.• Ensure internal controls are maintained in compliance with corporate policiesand all procurement SOX controls are executed effectively.• Continuously monitor and analyses monthly BPO operational metrics and liaisewith BPO and affiliate counterparts as needed to investigate and remediateroot causes.• Prepare training material and provide training to P2P team members, BPOemployees & Aff
Required work experience :
• Five (5) to ten (10) years of relevant work experience.• Must have working experience in Shared Service Centre in Purchase to Pay orAccounts Payable process areas.• Demonstrated ability in research and issues resolution with proven ability tosolve problems and resolve conflicts.• Strong knowledge of fundamental accounting concepts, practices andprocedures.• Strong knowledge on overall P2P Global Service Design.• Strong knowledge of procurement and P2P processes together with theassociated internal control requirements.• Good knowledge of SOx and Operational Control• Intermediary knowledge of the treasury functions and rules.• General business and functional knowledge.• Knowledge and experience of SAP.• Process improvement and/or Six Sigma experience would be an advantage.
Provide real time language interpretation to client on call / video. Required language Mandarin/Cantonese + English *Require to pass Speaking test in order to apply.
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